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Slack

👍Pro Integration

The Slack integration is available to all users signed up after September '23, the legacy Starter and Pro plans, and Enterprise plans. If you're on a legacy Free plan and want to access this integration, migrate to our new pricing via your billing settings.

RevenueCat can send you Slack message to a channel any time an event happens in your app. This lets you keep a close pulse on your app and celebrate those money making moments!

Integration at a Glance​

Includes RevenueSupports Negative RevenueSends Sandbox EventsIncludes Customer AttributesSends Transfer EventsOptional Event Types
✅❌Toggle on in Settings❌❌❌

Events​

The Slack integration tracks the following events:

Event TypeDefault Event Name (Fallback)DescriptionApp StorePlay StoreAmazonStripePromo
Initial PurchaseCustomer <user_id> just started a subscription of <product_id>A new subscription has been purchased.✅✅✅✅❌
Trial StartedCustomer <user_id> just started a free trial of <product_id>The start of an auto-renewing subscription product free trial.✅✅✅✅❌
Trial ConvertedCustomer <user_id> just converted from a free trial of <product_id>When an auto-renewing subscription product converts from a free trial to normal paid period.✅✅✅✅❌
Trial CancelledCustomer <user_id> just cancelled their free trial of <product_id>When a user turns off renewals for an auto-renewing subscription product during a free trial period.✅✅✅✅❌
RenewalCustomer <user_id> just renewed their subscription of <product_id>An existing subscription has been renewed or a lapsed user has resubscribed.✅✅✅✅❌
CancellationCustomer <user_id> just cancelled their subscription of <product_id>A subscription or non-renewing purchase has been cancelled. See cancellation reasons for more details.✅✅✅✅✅
Non Subscription PurchaseCustomer <user_id> just purchased <product_id>A customer has made a purchase that will not auto-renew.✅✅✅✅✅
Billing IssueCustomer <user_id> got a billing issue on <product_id>There has been a problem trying to charge the subscriber. This does not mean the subscription has expired. Can be safely ignored if listening to CANCELLATION event + cancel_reason=BILLING_ERROR.✅✅✅✅❌
Product ChangeCustomer <user_id> got a product change from <old_product_id> to <new_product_id>A subscriber has changed the product of their subscription. This does not mean the new subscription is in effect immediately. See Managing Subscriptions for more details on updates, downgrades, and crossgrades.✅✅❌✅❌

Configure Slack Workspace​

Before RevenueCat can post to your Slack channel, you need to authorize a webhook to post to your workspace. Slack has a more detailed article on their website explaining how to set this up if you have trouble.

1. Create a Slack app​

  • Click Create App

2. Enable Incoming Webhooks from the settings page​

  1. Select Incoming Webhooks from the sidebar
  2. Enable the Incoming Webhooks toggle
  3. After the settings page refreshes, click Add New Webhook to Workspace

3. Pick a channel that the app will post to, then click Authorize​

Configure RevenueCat Integration​

Once you've set up a webhook in your Slack workspace. Enter the details into the Slack Integration section of your dashboard.

👍

You're all set! RevenueCat will start sending events into Slack!

Sample Events​

Below are sample JSONs that are delivered to Slack for each event type.

{
    "product_identifier": "monthly_1",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just started a subscription of monthly_1",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just started a subscription."
                    },
                    {
                        "title": "Product",
                        "value": "monthly_1",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$5.99",
                        "short": false
                    }
                ],
                "ts": 1588335655
            }
        ]
    }
}
{
    "product_identifier": "500_coins",
    "app_id": "12345678-1234-1234-1234-123456789012",
    "payload": {
        "channel": "purchases",
        "username": "RevenueCat",
        "icon_url": "https://app.revenuecat.com/favicon-96x96.png",
        "attachments": [
            {
                "fallback": "Customer 12345 just purchased 500_coins",
                "color": "#30B296",
                "fields": [
                    {
                        "value": ":smiley_cat: Customer <https://app.revenuecat.com/activity/123abcd45/12345|12345> just made a purchase."
                    },
                    {
                        "title": "Product",
                        "value": "500_coins",
                        "short": false
                    },
                    {
                        "title": "Revenue",
                        "value": "$4.99",
                        "short": false
                    }
                ],
                "ts": 1590390293
            }
        ]
    }
}