Send in-app purchase events to Iterable
Send events, like trial activations, subscriptions, renewals, cancellations and others to Iterable to improve engagement and retention.
Use the Iterable integration to:
Create campaign triggers
Automatically trigger an email to users who start a trial, subscribe, or cancel.
Incentivize loyalty
Send a discount code to customer that have been subscribed over 6 months.
Proactively deal with billing issues
Reduce churn by getting in front of pesky billing failures.
Events
Using our Iterable integration you can connect the following events:
- Initial Purchase
The first purchase of an auto-renewing
subscription
product that does not contain a free trial. - Trial Started
The start of an auto-renewing subscription product free trial.
- Trial Converted
When an auto-renewing subscription product converts from a free trial to normal paid period.
- Trial Cancelled
When a user turns off renewals for an auto-renewing subscription product during a free trial period.
- Renewal
When an auto-renewing subscription product renews OR a user repurchases the auto-renewing subscription product after a lapse in their subscription.
- Cancellation
When a user turns off renewals for an auto-renewing subscription product during the normal paid period.
- Uncancellation
When a user re-enables the auto-renew status for a subscription.
- Non Subscription Purchase
The purchase of any product that's not an auto-renewing subscription.
- Billing Issues
There has been a problem trying to charge the subscriber. This does not mean the subscription has expired (in the case of a grace period enabled).
- Expiration
A subscription has expired and access should be removed.
- Product Change
When a user has changed the product of their subscription. This does not mean the new subscription is in effect immediately. See Managing Subscriptions for more details on updates, downgrades, and crossgrades.
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